Support
We're here to help
Having trouble with Firstlight, or have a question about your recovery journey? We read every message and try to reply quickly.
Send us an email at support@firstlight.help and tell us what's going on. To help us get you sorted faster, it's useful to include:
- What you were trying to do and what happened instead
- Your device model and iOS version
- The version of Firstlight you're running (Settings › About)
Because Firstlight has no accounts and your recovery data stays private on your device and in your own iCloud, we cannot see your history, streaks, or plan. So please describe the issue in your own words rather than expecting us to look it up.